Valore Voices

Development

Shamrock
Menu Wizard

Intended to be fast, user-friendly and provide insight into their customers, the Menu Wizard needed to be rebuilt as part of a company-wide technology overhaul.

Development

Shamrock
Menu Wizard

Intended to be fast, user-friendly and provide insight into their customers, the Menu Wizard needed to be rebuilt as part of a company-wide technology overhaul.

Challenge

Shamrock’s restaurant customers order ingredients daily. As downloads of the Menu Wizard increased, Shamrock wanted to add new features and improve performance/user experience. The features most of interest to Shamrock were those that captured data and enabled predictive analytics for customer orders.

Solution

In partnership with Shamrock Foods it was determined that the application must:

 

  • Be re-architected and migrated away from Webforms using Vue.js
  • Fulfill customer usability expectations by behaving like Excel
  • Re-engineer catalog, recipe and inventory features
  • Responsive to both connected and disconnected states
  • Customization-capable for high volume customers
  • Built with asynchronous functionality to reduce timeouts caused by lengthy calculating functions
  • Built with an open architecture for future integration to point of sale software

Vue.js was chosen over Angular for several reasons including client-side engine and functionality. Moreover, with cloud-based architecture for this application/data, Vue.js is fast and flexible and can be adopted incrementally.

Outcome

 

User Experience: User acceptance increased from less than 5% to over 80%.

Predictive Analytics: This application enabled the organization to build customer profiles based on their purchase history and leverage predictive data modeling, a major company initiative.

Sales Tool: Shamrock wanted their sales representatives to use the Menu Wizard in sales meetings; this goal was achieved through the improved architecture and user experience.

Building Trust Through Project Success

 

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