Valore Voices

Data

Verra Mobility

Data Science & Analytics

Working with multiple business units, the Valore Partners team was brought in to provide statistical based hypothesis for the nation’s leading provider of smart transportation solutions.

Data

Verra Mobility

Data Science & Analytics

Working with multiple business units, the Valore Partners team was brought in to provide statistical based hypothesis for the nation’s leading provider of smart transportation solutions.

Challenge

 

A leading provider of traffic and road safety solutions wanted to leverage machine learning to further understand and quantify the value of their solutions, so they could deliver greater insights and value for their customers. The organization creates a massive amount of data, as each product and service is a connected device in the Internet of Things. Each of these sets of data is valuable to the organization to describe, predict, and prescribe.

Solution

In partnership with the organization’s IT team and business directors, Valore Partners led efforts to:

  • Introduce RStudio as IDE for R scripting for data exploration and analysis
  • Identify hypothesis tests that would be useful to answer the business questions based upon the available data
  • Clean, refine, and combine data from multiple systems with outside fatality, geographic, and census data into reproducible complete datasets
  • Design tests to evaluate how markets change over time once a service was introduced
  • Develop data models to predict customer behavior and a market’s need for the organization’s product and service
  • Mentor and train analysts to load, combine and aggregate test data

Valore Partners introduced RStudio as IDE for R scripting for data exploration and analysis and mentored analysts on using R to load, combine, aggregate and test data. PowerBI was used for visualization. Azure Machine Learning was used to answer classification prediction questions and Azure Cognitive Services Text Analytics was leveraged to rapidly introduce useful text features to increase prediction accuracy.

Outcome

Predictive Analytics: Based on the extensive data modeling effort and Proof of Concept by Valore Partners, our client partner was able to:

  • Predict geography and timeline of traffic fatalities and understand how their solutions could mitigate these issues
  • Measure the impact of their solutions
  • Analyze equipment/service reliability
  • Predict whether a customer would call with a complaint
  • Predict whether callers with complaints would call back or escalate their issue

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